• We care about your business

  • A team you can trust

  • A holistic approach

Our Team

The name Pivotal Accounting came about as that's exactly what the team is able to do: point you in the right direction to achieve your goals - and give you the tools and advice to do it - using a flexible accounting process. The team at Pivotal Accounting offers the best of both worlds - the experience of experts, and the best and brightest young minds in the industry.

Grant Jackson - Director

With 30 years experience in the accounting industry, Grant's passion for helping clients to make informed choices and achieve their goals inspired him to start his own firm. Specialising in strategic tax planning, Grant believes every client should know where they stand to really succeed and reach their expectations. Grant is a Certified Practising Accountant (CPA) and has obtained a Bachelor of Commerce from the University of Newcastle.


Jeff Crane - Accountant

Jeff is a CPA with over 10 years experience in public practice. He joined the Pivotal team in 2009 as an accountant and has since progressed to the role of Senior Accountant. During this time Jeff has increased his knowledge in various areas, including specialising in small to medium businesses, tax planning and group restructuring. He also specialises in Self Managed Superannuation Funds. Jeff works well with financial planners to achieve excellent results for clients. He has obtained a Bachelor of Commerce from The University of Newcastle.


Sarah Bakker - Income Tax Return Specialist

Sarah is our individual tax return specialist. Over the years, she has gained accounting and taxation experience through working in the financial sector. She has a strong focus on customer service which enables her to achieve excellent results for clients.


Lisa Montgomery - Accountant

Lisa is one of our valued accountants here at Pivotal Accounting. Lisa holds a Bachelor Degree in Business from the Southern Cross University majoring in Accounting and Advanced Accounting. Lisa processes Income Tax Returns, Business Activity Statements (BAS's) and Year End Accounting work for our clients. Lisa is currently studying to complete her CPA.


Matthew Probert - Accountant

Matthew is our Bookkeeper at Pivotal Accounting. Matthew is an undergraduate studying a Bachelor Degree in Commerce at the University of Newcastle. Matthew processes Payroll Tax, Business Activity Statements, Year End Accounting and takes care of our clients' company files to ensure that all transactions are correct.


Karen Pinchen - Bookkeeper

Karen is one of our helpful internal bookkeepers. She has many years experience in bookkeeping roles and assists with a variety of tasks for our accountants and our clients. Some of her main roles include processing payroll, accounts receivable, accounts payable, processing Business Activity Statements, Quarterly Management Reporting and making sure client files are up to date.


Jack Shone - Administration Officer

Jack is our administration officer. She has many years experience in office support roles with a Bachelor Degree in Audio Engineering and a Certificate IV in Business Administration. Jack's main tasks include compiling financial and taxation documents, managing the accountants' workflow, handling office projects and supporting the team here at Pivotal Accounting.


Paige Rusak - Receptionist

Paige is our friendly receptionist. She is the greeting voice behind the phone and welcomes you into our office. Her role at the firm includes organising appointments with clients, taking payments, processing mail and supporting our accountants with a variety of tasks.